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Key West Reporter

Wednesday, November 27, 2024

3 newly enrolled West Palm Beach VAMC patients seek medical appointments in August 2019

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The West Palm Beach VA Medical Center reported that three patients newly enrolled in its benefits program requested appointments but had not received one during the period ending September 1, according to data collected from the U.S. Department of Veteran’s Affairs.

During that same time frame, the system scheduled 116,674 pending appointments across its 8 healthcare facilities.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar or better to wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

At a hearing before the House Veterans Affairs Committee after the report was released, Debra Draper, health care director at the GAO, said new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains on its website that when veterans apply for benefits, they are assigned to 1 of 8 priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

West Palm Beach VA Medical Center Pending Appointments Scheduled in September
LocationTotal Appointments ScheduledAppointments Scheduled 30 Days or LessAppointments Scheduled More than 30 Days
West Palm Beach, FL86,60982,8203,789
Fort Pierce, FL5,6565,62432
Delray Beach, FL6,5966,54848
Stuart, FL6,7316,67556
Boca Raton, FL3,7063,69610
Vero Beach, FL4,1074,0989
Okeechobee, FL1,9571,9534
Port Saint Lucie, FL1,3121,27933
Source: U.S. Veteran’s Administration

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